1. General Rule
All maintenance invoices and voluntary donations are non-cancellable and non-refundable once paid, in accordance with Bye-law 69 and the annual budget duly approved by the General Body.
2. Erroneous / Duplicate Payments
If you believe a duplicate or excess amount has been debited:
a. Notify finance@infinitychs.in within 7 calendar days of the transaction, attaching proof of payment.
b. The Treasurer will conduct a ledger reconciliation and present findings to the Managing Committee within 15 days.
c. Upon validation, the excess will be (i) adjusted against future dues, or (ii) reimbursed to the original payment instrument within 10 business days of Committee approval.
3. Mode of Refund
Refunds, where applicable, are executed only via Cheque to the Member’s registered bank account or reversal to the originating UPI/Card only if supported by payment gateway. no cash refunds.
4. No Waiver of Outstanding Dues
Adjustment or refund of excess does not absolve Members from settling any remaining maintenance arrears, interest or penalties.
5. Disputes
Unresolved refund disputes may be escalated to the Registrar under Section 154B-29 of the MCSA or the Consumer Forum as appropriate.